Choosing an approach for your own process? Read how to compare AI agents and workflow automation before deciding which steps need fixed rules, interpretation, or a person’s review.
An example you can try
Take a sample request through the next steps.
Explore the T.E.A.M. Tree Service story and a separate interactive field-service illustration.
Anonymous field-service example
From inquiry to estimate visit
Keep the original request, follow-up notes, and estimate visit connected as the work moves forward.
- Service request
- Lead record
- Follow-up
- Estimate visit

Capture the request
Open full-size screenshot Keep one lead record
Open full-size screenshot Record the next action
Open full-size screenshot Schedule an estimate visit
Open full-size screenshot Check the day on a phone
Open full-size screenshot Carle Books · Internal Carle Systems product
From signed agreement to draft invoice
Prepare the invoice when a signature is recorded, with automatic preparation enabled. Keep review and sending as separate steps.
- Agreement sent
- Signature recorded
- Draft prepared
- Human review

Start with a sent agreement
Open full-size screenshot Record the signature
Open full-size screenshot Review before sending
Open full-size screenshot Review at phone width
Open full-size screenshot